Terms & Conditions

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Last updated: 1 July 2025

1. Acceptance of Terms

By accessing and using the website at londoncityhotelresort.top ("the Website"), you accept and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not use the Website. You must be 18 years of age or older to access this Website.

2. About Us

London City Hotel & Resort is operated by London City Hospitality Limited, a company registered in England and Wales. Our registered address is 47 Brook Street, Mayfair, London W1K 4HR. You can contact us at supp@londoncityhotelresort.top or on +44 (0)20 7629 8888.

3. Age Restriction

This Website and the services described herein are intended exclusively for adults aged 18 years and over. By using this Website, you confirm and warrant that you are 18 years of age or older. We reserve the right to require proof of age at any point and to refuse service to any person who cannot verify their age.

If you are under 18 years of age, you must cease use of this Website immediately and visit our Responsible Entertainment page.

4. Website Content and Information

The content on this Website is provided for general informational purposes only. While we endeavour to keep the information accurate and up to date, we make no warranties or representations of any kind, express or implied, about the completeness, accuracy, reliability or suitability of the information contained on the Website.

Menus, prices, availability and operational hours are subject to change without notice. Please contact our team directly to confirm current information before making arrangements.

5. Intellectual Property

All content on this Website — including but not limited to text, graphics, logos, photographs, and software — is the property of London City Hospitality Limited or its content suppliers and is protected by United Kingdom and international copyright law. You may not reproduce, distribute or create derivative works from this content without our express written permission.

6. Reservations and Bookings

Enquiries submitted through our contact form constitute an expression of interest and do not constitute a confirmed reservation. All bookings and reservations are subject to our separate Reservation Terms provided at the time of booking confirmation. We reserve the right to decline any reservation at our discretion.

7. Prohibited Uses

You agree not to use the Website:

  • In any way that is unlawful or fraudulent.
  • To transmit any unsolicited or unauthorised advertising or promotional material.
  • To knowingly transmit any data or material that contains viruses or other harmful code.
  • In any way that could damage, disable or impair the Website or interfere with other users.

8. Third-Party Links

The Website does not contain links to third-party websites. Where references to external organisations are made (such as support organisations on our Responsible Entertainment page), these are provided as informational resources only. We have no control over the content of third-party websites and accept no responsibility for them.

9. Limitation of Liability

To the fullest extent permitted by applicable law, London City Hospitality Limited shall not be liable for any direct, indirect, incidental, special or consequential damages arising from your use of the Website or from any information contained on it. This includes, without limitation, damages for loss of data, loss of profits or business interruption.

10. Governing Law

These Terms and any disputes arising from your use of this Website are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to amend these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.

12. Contact

For any questions regarding these Terms, please contact us at supp@londoncityhotelresort.top.